FEATURE ARTICLES WORKPLACE DIARIES FREE ADVICE
STRESS-O-METER SPEAK UP ACTION GUIDE
TITLE PUNCHING OUT  page 1 of 2
SUBHEAD Weekly Answers to
Office Quandries
AUTHOR Professor
Peter Rachleff

Punching Out


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Question Our new boss started here about a year ago. She's very high strung, nervous, and hyper. Needless to say, she is forever yelling at us and is very bossy. She won't get off her chair to get anything. Instead she barks out orders for us to get whatever it is she wants (envelopes, files, etc.), interrupting our work. Before she came along, we had an administrator who was very kind and acted as one of us. The new boss treats us like "peons," like she is above us.

She's also changing all kinds of policies that have been working just fine for at least five years. How do we handle her? We are under tremendous stress.

Beverly
Florida

answerAlthough you missed a golden opportunity to break in your new boss when she started a year ago, it's never too late. All bosses must rely on our cooperation in order to get their own jobs done and to look good to their bosses. We must learn how to withhold our cooperation when we don't get respect.

You've got to start by talking with your work mates. What was good about the way things were done before? How did you all work together to get the work done under your previous boss? Make careful notes about how things were done. Now, make note of how the new boss is upsetting your applecart. What new requirements and rules is she trying to force on you? How does she still need your cooperation, even under her new system?

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